Dispute resolution made easy!

An online platform designed to assist users easily manage and resolve disputes under $100,000 without lawyers and without going to court.

Simple Simple
Gather relevant legal information and confidently prepare documentation online in minutes.
Fast Fast
All disputes are handled professionally and efficiently within 28 days.
Cost Effective Cost Effective
No hidden costs, no legal bills, no court fees. Affordable dispute resolution without the cost.
Impartial Impartial
Only lawyers or accredited ADR practitioners are appointed as neutral third parties to a dispute.

How it Works

Have confidence managing a dispute and reaching a fair and reasonable resolution.

Register

1

Register

Enter your details and set up a free account online.

Discover

2

Discover

Access information about your legal rights and legal issues in plain English. Armed with this information, use our pre-dispute tools and attempt a fast-tracked resolution of the dispute yourself.

Notice of Dispute

3

Notice of Dispute

If you can't resolve the dispute yourself, provide us with more information about your dispute and invite the other party to participate in online dispute resolution (ODR).

Resolution

4

Resolution

If the other party accepts your invitation to resolve the dispute, they will have an opportunity to respond to the claim. When a response is entered, an experienced lawyer or alternative dispute resolution practitioner will be appointed as a neutral third party and assist the parties reach a settlement or determine the outcome of the dispute. This process is entirely online and completed within 28 days.

Compliance

5

Compliance

Once the outcome of the dispute is finalised, the parties will receive a legally binding settlement agreement or determination. These documents will clearly identify the dispute outcomes and any obligations of the parties.

Who can use Resolve?

Individual

Individuals

No experience with legal disputes?

Don't want to spend money on lawyers?

Don't want to go to court?

We are here to help you facilitate a fair and reasonable resolution of a dispute without the hassle.

Business

Businesses

Problems with your customers, suppliers or subcontractors?

Easily manage all of your disputes from the office, workshop or warehouse in your own time and save thousands on legal fees.

Why use Resolve?

Traditional Dispute Resolution

Resolve

Traditional Dispute Resolution: $400-$500 per hour on lawyer's fees.

Resolve: You don't need a lawyer to participate. Access relevant legal information and participate in dispute resolution from the online portal.

Traditional Dispute Resolution: Additional costs including ongoing legal advice, lawyer's disbursements, document lodging fees, room hire, mediator fees and hearing fees.

Resolve: Very affordable fixed prices for use of our pre-dispute tools and dispute resolution platform. No hidden costs.

Traditional Dispute Resolution: Uncertain timeframes on the finalisation of a dispute.

Resolve: All disputes determined or otherwise finalised in a matter of days or a few weeks.

Traditional Dispute Resolution: Complicated legal jargon and overly formal case management procedures and regulations.

Resolve: 24/7 access to uncomplicated legal information with a simple online pathway to dispute resolution.

Traditional Dispute Resolution: Stressful, face to face confrontation and the risk of strained business relationships.

Resolve: Confidential, informal, voluntary without the need for face to face conferences or meetings.

Pricing - Product Trial

Resolve offers the following price categories, depending on complexity of the dispute and the amount in dispute

Class 1
includes
  • Settlement Agreement
  • or
  • Binding Determination

For claims $0 - $5,000

$300 per user
Class 2
includes
  • Settlement Agreement
  • or
  • Binding Determination
  • 1 x Settlement video conference
  • or
  • 1 x Determination video hearing

For claims $5,000 - $15,000

$800 per user
Class 3
includes
  • Settlement Agreement
  • or
  • Binding Determination
  • 2 x Settlement video conference
  • or
  • 1 x Determination video hearing (extended)

For claims $15,000 - $30,000.

$1,250 per user
Class 4
includes
  • Settlement Agreement
  • or
  • Binding Determination
  • 2 x Settlement video conference
  • or
  • 1 x Determination video hearing (extended)

For claims $30,000 - $50,000.

$1,500 per user
Class 5
includes
  • Settlement Agreement
  • or
  • Binding Determination
  • 2 x Settlement video conference
  • or
  • 1 x Determination video hearing (extended)

For claims $50,000 - $100,000.

$2,000 per user

Integrate Resolve with your organisation

High volumes of similar disputes? Want to retain clients or customers and provide an additional dispute resolution service?

Resolve is available to provide dispute resolution technology to your organisation and is catered to your existing requirements, built to improve the way you manage disputes or tailored to suit your clients, customers and stakeholders.

Individual

Government
Departments

Individual

Established
Organisations

Individual

Legal Aid
Organisations

Contact Us

To register your interest in Resolve please enter your details below.